Frequently Asked Questions
Unlike local providers who primarily focus on basic websites, graphic design, SEO and paid advertising services, we offer a comprehensive suite of web development, ecommerce, business process automation, and intelligent client engagement services. These are designed to optimise your online presence and overall business. We focus on delivering customised solutions that drive significant business growth and customer engagement. However, it’s important to note that not every client is a suitable candidate for our service.
How do we maintain the quality of our services?
We adhere to the highest industry standards, including compliance with Core Web Vitals. Our team stays updated with the latest trends and technologies to ensure we deliver cutting-edge solutions, on-time without defects. Our track record of achieving perfect solutions for our clients is a testament to our commitment to quality. The best indication of the quality of our service is our all 5-star reviews, some of which are for projects that spanned months and years. We encourage you to read at least a few reviews to understand the quality of our service.
Can you provide examples of the results achieved for previous clients?
Absolutely. We have numerous success stories from clients across various sectors. For instance, we’ve helped dental practices in New York enhance their online visibility, and supported celebrity plastic surgeons in improving their website performance resulting in higher ranking. We’d be happy to share more detailed case studies upon request.
Our portfolio is diverse and extensive. You can discover the names of our clients within our Google reviews, which sometimes include the client’s name or their business name. Our clientele spans various sectors and includes Dental Practices, Celebrity Plastic Surgeons, Medical Equipment Manufacturers, Actors, Celebrities, and more. We encourage you to peruse our reviews to gain a better understanding of who our clients are. You can access our Google reviews here: https://goo.gl/tTmS2w Additionally, we have amassed over 400 reviews from various other sources, which we would be more than happy to share upon request.
Our approach is different from local providers who primarily create basic websites and e-commerce sites. We choose not to compete in that space. Our services, which are tailored to optimise online presence and business growth, may not be easily marketable or suitable for some businesses. Consequently, we selectively reach out to clients who we believe will truly benefit from our offerings.
Another crucial aspect of our strategy is preserving our brand reputation. We do this by carefully selecting clients who demonstrate the right mindset, offer quality services, possess clear thinking abilities, and have the potential to benefit significantly from our services. We assess these attributes in potential clients before bringing them onboard. This ensures that they will reap the benefits of our services, and in turn, we maintain our high reputation. This strategy is reflected in our consistently high 5-star reviews.
Now that I have received your initial proposal, does this imply that you have evaluated my suitability for your services?
Indeed, we have conducted a comprehensive assessment to ensure that our services align with your business needs and potential. This includes evaluating your website’s Core Web Vital Scores across all pages, mobile responsiveness, loading speed, content quality, and any existing issues. We’ve also reviewed the services you offer, your hosting company, and domain registrar (if publicly available), as well as the technology used on your website.
In addition, we’ve analysed the number and content of your Google reviews, their frequency over time, who posted them, and the review star rating. We’ve also examined the keywords that your website currently ranks for in different locations within the same postcode, and your social profiles (if available).
We’ve identified areas for improvement and compared your website with those of your competitors, including their Core Web Vital scores, reviews, and the content and number of reviews. We’ve also considered the age of your business and those of your competitors, as well as the ownership of these businesses.
This thorough evaluation allows us to identify clients who are not just poised for growth, but have the potential to build a business empire. However, there are additional factors that we consider, which we prefer not to specify.
How can I determine if my website’s Core Web Vitals score is poor?
You can assess your website’s performance by visiting this link: https://pagespeed.web.dev/ and testing both mobile and desktop results.
Why are Core Web Vitals important?
For a credible answer, you can refer directly to what Google is saying. Please watch the first four minutes of the video https://youtu.be/mLjxXPHuIJo to get a basic understanding. If time permits, consider watching the rest.
Feel free to test it yourself. The desktop score should be at its peak, and the mobile score should be the maximum achievable. In addition, we have achieved perfect 100 scores for all four metrics for a few clients who are plastic surgeons, which we will demonstrate in the proposal.
Most of the services listed in the primary proposal are centred around a Core Web Vital compliant website. It’s essential to have the necessary tools, technology, and foundation within the website to facilitate these services. Achieving optimum results without Core Web Vital compliance is challenging, as Google does not recognise the site as valuable unless it meets their standards.
Why does the basic proposal provide a cost range instead of a fixed price, and what factors determine the final cost?
The cost of our services depends on several factors, making it challenging to provide a fixed price upfront. To provide an accurate fixed quote, we require you to complete the form and provide us with the necessary information to evaluate the fixed cost.
We do not allow clients to negotiate prices for the sake of negotiation. For us that’s a red flag. However, we are reasonable people and understand business difficulties. While we may completely deny any price amendments for a celebrity plastic surgeon, we may consider a reasonable price reduction or even a payment plan for a local dentist who is starting a business or trying to beat the competition.
We believe in building long-term relationships with our clients. Therefore, we offer ongoing support and maintenance services post-project completion. This includes regular performance checks and updates to ensure continued Core Web Vitals compliance. However, please note that we don’t develop websites that a client cannot manage without technical help. Most likely, you will not need us unless you want to implement new features or make changes to the features of the entire brand reputation system, including the website.
How do we keep our clients informed about the progress of their projects?
Transparency is key in our approach. We provide regular updates and reports to keep you informed about the progress of your project. You’ll always know what we’re working on, why we’re doing it, and how it benefits your business.
Approximately how many days will this project take if we agree to accept it?
The project will take a minimum of 30 days. The exact timeframe will be specified in your detailed proposal, which we will email you after you complete the above form.
No, your website will be up and running throughout the project and only be down for one hour when we switch the new site with the old site after a full review and achieving everything that we will promise in the detailed proposal.
Yes, absolutely. Didn’t you watch the first four minutes of this video: https://youtu.be/mLjxXPHuIJo ? What did Google say? In addition, we employ a variety of other tactics and techniques to elevate your business to new heights. So, it’s a very big ‘Yes’, and in a very short time. I would say in less than six months.
How can I be sure that this will be successful?
The assurance lies in the journey you’ve just completed. Consider this: you’ve invested approximately 30 minutes of your valuable time delving into a document sent by a complete stranger. You’ve transitioned from an envelope to paper, from paper to device, demonstrating keen interest every step of the way. You’ve absorbed precisely what we wished to convey and engaged with our message. We’ve guided you through a carefully orchestrated experience, leading to the pivotal moment where you’re poised to make a decision. Undoubtedly, we’ve left an impression.
Now, envisage a scenario where the journey is more intricate, spanning multiple channels, and the customer already knows and trusts your brand implicitly. Can you imagine the impact of such a sophisticated, multi-channel navigation system, seamlessly guiding your customers towards their desired outcomes? If our simple technique has captured your attention effectively, envision the possibilities when we implement a fully automated, multi-channel journey.
In summary, your experience with us thus far serves as a testament to the effectiveness of our approach. With the potential for further refinement and automation, the prospect of success becomes even more compelling.
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